Máté, IT fejlesztő:

Itt izgalmas dolgozni, mert sokszínű, érdekes feladatokat kapok. Munkám időről-időre megújul, növekszik a felelősségem. A cég odafigyel arra, hogy fejlessze a szaktudásomat és képességeimet.

product owner (e-bank)

You
& the opportunity for improvement
& the opportunity to test yourself in several areas
& the opportunity for an international, corporate environment
& the opportunity to make your opinion count
& the opportunity for an exciting workplace
This is K&H. A leading financial institution with 3,800 employees who serve the 21-century clients’ needs in a customised, proactive way with innovative banking, insurance solutions & even beyond. Because our customers can only be satisfied if our employees can find satisfaction in what they are really good at.

You & K&H

main tasks:

maintain the digital presence of K&H e-bank (internet bank) by continuous updating and fine-tuning the functionality based on customer feedbacks, and internal expectations

ensure the highest customer experience by monitoring the digital customer contacts and meet the customer satisfaction SLA-s, by designing easy and understandable digital services and customer support tools

continuously analyzing VOC feedbacks and insights

conduct functional, integration, regression, performance and conversion test activities on developed systems

continuous monitoring and analysis of domestic and international trends and competitors in digital channels field and in regard of innovations

definition and continuous monitoring of the key performance indicators relevant to digital channels

monitoring of all digital channels, in case of changes, initiation of adjustments, developments of relevant services and processes

innovation of K&H digital services: initiation of developments of digital channels and processes, upgrading service quality and functionality based on market changes, client needs and business initiatives

Join our team!

we offer you:

professional development
your superior will help you as a mentor
education and trainings
internal career path
modern, convenient work environment
stability and honor

package:

competitive salary
employee discount for your daily banking activities and long term financial plans
flexible employee benefits
annual performance reward
mobile phone for business and private use
laptop
opportunity to work from home

what you need for success:

university/high school degree in relevant area
minimum 3 years experience in digital service development
good understanding of agile development principles
user knowledge of the Bank’s office systems (Word, PowerPoint, Lotus Notes, etc), Jira, Confluence
ability to understand / identify complex products and processes
outstanding client centric approach (customer development)
outstanding communications, problem-solving and negotiation skills
strong analytical skills
pro-activity
good stress tolerance and work load
good presentation skill

location:

Our central office is located in IX. district of Budapest, Lechner Ödön fasor 9.
You can reach our office with the following mean of public transport: tram number 2, 24, bus number 23, 54, 55 and suburban railway line H7.
We work in a pleasant work environment next to River Danube in a sustainable and environment-friendly office.

Job identifier:	11502
Position name:	product owner (e-bank)
Work place:	1095 Budapest, Lechner Ödön fasor 9.
Specialty:	Strategy / Business Analysis / Project Management
Job contract type:	indefinite time
Daily work hours:	full time
Deadline for application:	2023.06.14.