You
& the opportunity for improvement
& the opportunity to test yourself in several areas
& the opportunity for an international, corporate environment
& the opportunity to make your opinion count
& the opportunity for an exciting workplace
This is K&H. A leading financial institution with 3,800 employees who serve the 21-century clients’ needs in a customised, proactive way with innovative banking, insurance solutions & even beyond. Because our customers can only be satisfied if our employees can find satisfaction in what they are really good at.
You & K&H
main tasks:
- innovation of K&H digital services: initiation of developments of digital channels (internet bank) and processes, upgrading service quality and functionality based on market changes, client needs and business initiatives
- ensure the highest customer experience by monitoring the digital customer contacts and meet the customer satisfaction SLA-s, by designing easy and understandable digital services and customer support tools
- continuously analyzing VOC feedbacks and insights
- conduct functional, integration, regression, performance and conversion test activities on developed systems
- continuous monitoring and analysis of domestic and international trends and competitors in digital channels field and in regard of innovations
- definition and continuous monitoring of the key performance indicators relevant to digital channels
- monitoring of all digital channels, in case of changes, initiation of adjustments, developments of relevant services and processes
Join our team!
we offer you:
- professional development
- your superior will help you as a mentor
- education and trainings
- internal career path
- modern, convenient work environment
- stability and honor
package:
- competitive salary
- employee discount for your daily banking activities and long term financial plans
- flexible employee benefits
- annual performance reward
- mobile phone for business and private use
- laptop
- opportunity to work from home
what you need for success:
- university/high school degree in relevant area
- minimum 3 years experience in digital service development
- good understanding of agile development principles
- user knowledge of the Bank’s office systems MS Office, Jira, Confluence
- ability to understand / identify complex products and processes
- outstanding client centric approach (customer development)
- outstanding communications, problem-solving and negotiation skills
- strong analytical skills
- pro-activity
- good stress tolerance and work load
- presentation skill
location:
- Our central office is located in IX. district of Budapest, Lechner Ödön fasor 9.
- You can reach our office with the following mean of public transport: tram number 2, 24, bus number 23, 54, 55 and suburban railway line H7.
- We work in a pleasant work environment next to River Danube in a sustainable and environment-friendly office.
Job identifier:
|
12764 |
Position name:
|
product owner (e-bank) |
Work place: |
1095 Budapest, Lechner Ödön fasor 9. K. épület |
Specialty: |
Strategy / Business Analysis / Project Management |
Job contract type: |
indefinite time |
Daily work hours: |
full time |
Deadline for application: |
2024.09.29. |
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